Sales

The following guide will explain making a sale from the POS.   From the Dashboard, click the "Sales" button   Scan the Register Barcode located on the receipt Printer   Enter the customer's name into the...

Tax Exemption Example - How To Tax Exemption Form

The following guide explains how to sell a new gift card and redeem a gift card. To Sell a Gift Card Click “Sell Gift Card” on the register. Scan in the Gift Card number and enter the Value. Click Submit.  The Gift...

This module will show you how to properly look up a SKU to have the least negative impact on inventory.  There will be a separate module for printing tickets at the store location. All SKU lookup functions should happen in the Item Screen in...

  The following guide explains how to handle customer Returns, Refunds, and Exchanges. The DFWH policy states "all sales are final," however we do make exceptions (large hole in garment, soiled garment, etc).    *Note:...

This module will cover how to print a new ticket for an item, and is assuming that the knowledge from Searching For Skus has already been reviewed (link below).  Please note: in order to print hangtag tickets, you must be on a computer terminal...

The following guide walks you through creating a new customer in the POS. Each time a return is conducted and the customer is not in the POS, a new customer must be created.     Click the "Customers" button. Click the...

Home screen: Key in your PIN Tap the Sale button: Key in the sale amount - COMPARE THE AMOUNT WITH THE POS BEFORE SUBMITTING Turn the terminal toward the customer so they can run their card. Below are the various payment...

  The following guide explains how to apply discounts and add coupon codes to a sale. Managers and Assistant Managers are the only employees able to manually enter a discount. Note: All items must be scanned before a coupon code can be...

The following guide explains how to open a register at the beginning of each day. This process needs to be completed for each register.   From the Dashboard:   Click Sales   Begin with register...

As a general guideline, we do not accept returns or exchanges.  This will remain posted at POS, and displayed on tickets and receipts. We will make exceptions using management best judgement.  Apologize for the inconvenience, and explain...

The following guide explains how to Close an open register. This will be conducted at end of business. The process needs to be conducted for each register.    At the sales screen - click "Status: Open."   You will...

This is a REVISED employee discount shopping policy.  The policy will take effect on April 1, 2020. The Employee Discount will be 20% off for all employees.  This 20% off will be applied to the current selling price of an item in the...

  The following guide will explain making a sale from the POS Quick Service Menu.     From the sales screen, choose the appropriate item.   1a. To add multiple of one item, select that item the...

The following process will demonstrate how Store Managers and District Managers can print Employee Discount Cards.  Friendly reminder, ALL employees are eligible for the 20% off Employee Discount after being employed for a week with DFWh. ...